1. Pre-sales

    According to the certain project,combined with the specific installed environment(such as installed site,climate,policy etc.),comprehensive professional design solutions for customers in order to make the design meet the best viewing distance,installation,maintenance,etc 

2.On sales

A) Follow the productive plan and inform You the whole production

B) Regularly follow the aging situations and check the LED lamps normally work or not

C) Check the LED lamps beads and replace the bad LED lamps

D) Choose the packaging case(cartoon case,plywood case,flight case)according to Your requirements.In order to guarantee the completeness of LED display screen,flight case is recommended

E) We can provide the installed instruction.If it necessary,we can send our engineers to installation site to help installation and do training,and the process contains screen operation,field debugging,hardware maintenance,software adjustment and other essential details.Gaming century electronic guarantee You the best service the we can provide to satisfy your requirment.

F) Confirmation LED display is in accordance with customer requirement and quality standrads,products can be used efficiently.

3.After sales

A) Concept:Response on time,solve in time,guarantee running properly.

B) Warranty:Free to solve the quality problems to ensure that equipment normal operation in the warranty period(two years).After the warranty time,we only charge the cost of raw materials,provide the spare parts(such as modules,power supplies,LED lamp,Drivers,resistors etc.) and maintenance services for the lowest price after discussion with customers.

C) Free support:Through telephone or network to provide service support in real time,or with the help of a network for remote debugging support(software)for any technical problems.

D) Later issues:maintenance,return visit,asking for comments,inproving and making progress improve our service.